Privacy Policy

Introduction

Primexia GmbH ("we", "us", "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website primexia.world or engage with our corporate services.

As a company based in Germany and operating within the European Union, we comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This policy outlines your rights regarding your personal data and how we fulfil our obligations as a data controller.

Data Controller Information

The data controller responsible for your personal data is:

Data We Collect

The data we collect depends on how you interact with our services. We collect information that you provide directly to us, information we obtain automatically when you use our website, and information from third-party sources where legally permitted.

Information You Provide

• Contact Information: Name, email address, phone number, postal address, and company details when you contact us or request our services
• Communication Data: Content of messages, emails, and other communications you send to us
• Service Information: Details about the services you're interested in or have engaged us to provide
• Professional Information: Business role, company information, and professional requirements relevant to our services

Information We Collect Automatically

• Website Usage Data: Pages visited, time spent on pages, click patterns, and navigation paths
• Technical Information: IP address, browser type and version, device information, operating system
• Cookies and Tracking: Information collected through cookies and similar technologies as described in our Cookie Policy

How We Use Your Information

We use your personal data for specific purposes based on legitimate legal grounds. How we use your information depends on the services you use and your relationship with Primexia.

Primary Uses

• Service Delivery: To provide corporate services, respond to inquiries, and fulfil contractual obligations
• Communication: To communicate with you about our services, respond to requests, and provide customer support
• Business Operations: To manage our business relationship, process payments, and maintain accurate records
• Legal Compliance: To comply with legal obligations, regulatory requirements, and professional standards
• Website Functionality: To operate and improve our website, ensure security, and provide personalised experiences

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Contractual Necessity: Processing necessary for the performance of a contract with you
• Legitimate Interests: Processing necessary for our legitimate business interests, balanced against your rights
• Legal Obligation: Processing required to comply with legal or regulatory requirements
• Consent: Where you have given explicit consent for specific processing activities

Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in delivering our services, under strict confidentiality agreements
• Legal Requirements: When required by law, regulation, or court order, or to protect our legal rights
• Business Transfers: In connection with a merger, acquisition, or sale of business assets, subject to confidentiality obligations
• Professional Advisors: With lawyers, accountants, and other professional advisors under professional confidentiality obligations

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and protect our legitimate interests.

• Client Data: Retained for the duration of our business relationship plus 7 years for legal and regulatory compliance
• Inquiry Data: Retained for 3 years from the date of inquiry or until you request deletion
• Website Data: Most website usage data is retained for 12-24 months, with some analytics data retained longer in anonymised form
• Marketing Data: Retained until you withdraw consent or request deletion

International Data Transfers

Your personal data is primarily processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, including:

• European Commission adequacy decisions
• Standard Contractual Clauses approved by the European Commission
• Binding Corporate Rules or certification schemes where applicable

Your Rights

Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:

• Right of Access: Request confirmation of processing and a copy of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete personal data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of processing in specific situations
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests or for marketing purposes
• Right to Withdraw Consent: Withdraw consent where processing is based on consent

To exercise your rights, please contact us at privacy@primexia.world or +49 211 1101480. We will respond to your request within one month of receipt.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Staff training on data protection and security
• Incident response and breach notification procedures

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse website usage. For detailed information about our use of cookies, including how to manage your preferences, please see our Cookie Policy.

Children's Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16 without parental consent, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. For significant changes, we may provide additional notice through email or other communication methods.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us:

You also have the right to lodge a complaint with a supervisory authority, particularly in the EU member state of your habitual residence, place of work, or place of the alleged infringement. In Germany, the relevant supervisory authority is the Federal Commissioner for Data Protection and Freedom of Information (BfDI).